It’s quick & easy to install and customize Gocreate Live Chat. Then, chat with customers immediately in your browser.
A Gocreate Helpdes ticket combines all the information you need to solve an issue.
See the history of messages between your customer and your helpdesk across all your channels. No more wasted time searching emails. No chance of users getting two conflicting answers.
Gather all the information you need to fix an issue with custom fields. Flexible configuration means you can always display the right fields for each kind of issue.
With one click, you can see all the customer’s previous tickets and chats plus notes, files and contact information.